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Ask yourself these questions and see how many apply to your previous
experience of garage services….

I only popped in for a tyre and I've ended up with four tyres, four shock absorbers, new brakes, a new exhaust AND a battery. Was he telling the truth when he said that ALL those parts were worn out? My car's only 5 years old so how can it all need replacing at once?
If the service was quoted as ' about £150', why is my bill nearly £600?
If I've had a 'new' clutch fitted, why do I have to go back after 4 weeks for a 'check up' ?
Does it really cost £40 for 5 litres of oil? I'm sure I can buy the same product in Halfords for £12 - and why do they only sell oil in very expensive ½ litre cans?
Why did they charge me £20 extra labour just to change a headlight bulb?
Are windscreen wipers really £20 each-I'm sure they're not that difficult to fit?
What are 'sundries' and why do they cost extra and appear on EVERY bill?
How do I know that the car really needed all that extra work?

If, like many of our customers this seems all too familiar and leaves
you feeling 'ripped-off' after each visit, maybe it's about time you gave us a call?

t: 01252 338588

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